Return & Refund Policy

Thank you for shopping with [Your Shoe Brand Name]. We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we’re here to help.

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📦 Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

• Items must be unworn, unused, and in the original packaging.
• Shoes should show no visible signs of wear (indoors only if tried on).
• All tags and labels must be intact.

Note: Final sale items, customized products, and gift cards are non-returnable.

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🔁 How to Initiate a Return

1. Email us at [support@yourbrand.com] or use our Returns Portal with your order number.
2. Pack the shoes securely in their original box and packaging.
3. We’ll send you a prepaid return shipping label (domestic orders only).
4. Drop it off at your nearest shipping location.

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💸 Refunds

Once we receive your return and inspect the item, we’ll notify you via email.

• If approved, your refund will be processed to your original method of payment within 5–10 business days.
• Original shipping fees are non-refundable.
• If the product is returned worn, damaged, or not in its original condition, we may deny the refund or offer a partial refund.

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🔁 Exchanges

Want a different size or color? No problem!

• We offer free exchanges within 30 days.
• Contact our team at [support@yourbrand.com] or visit our Exchange Portal to get started.
• We’ll send out your new pair as soon as your return is on its way.

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📍 International Orders

• Returns for international orders are accepted, but customers are responsible for return shipping costs.
• Refunds will be issued in the original payment currency, minus any duties or customs fees.

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❓Questions?

Our customer support team is here to help:
📧 Email: [support@yourbrand.com]
📞 Phone: [1-800-XXX-XXXX]
💬 Live Chat: Available Mon–Fri, 9am–6pm EST

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[Your Shoe Brand Name]
Where comfort meets style — and your satisfaction comes first.

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Let me know if you want a shortened version, legal disclaimer, or one tailored for a specific region like the EU or UK!